Arrival & Departure Information
CHECK-IN
CHECK-IN TIME: 4:00 p.m. No early check-in or late check-out. No exceptions. Please plan accordingly or consider adding an extra night to your stay (must be reserved no later than 2 days before arrival, email [email protected]).
KEYS: Depending on the location, our properties use keyless entry (electronic keypad on the front door), lockboxes (with keys inside), or key pick-up at our office, depending on the location. Details for each stay will be in the final confirmation email sent 3 days prior to arrival.
PASSES: Parking passes, pool passes/bands, entry cards, etc. may be required at some properties and will be located in the property upon arrival. Please display parking passes at all times.
LINENS: Premium quality linens and towels are provided with all reservations and this includes all sheets, pillowcases, bath towels, hand towels, wash cloths, and kitchen cloths. Guests will need to supply their own beach towels as our linens are not permitted to be taken out of the properties.
DURING YOUR STAY
♦ Complimentary Wi-Fi wireless Internet is provided at all properties.
♦ 1 roll of paper towels and 1 roll of toilet paper are provided with each arrival. Guests will need to supply any additional items for their stay, including:
Toilet Paper
Paper Towels
Trash Bags
Kitchen Items (Ziploc bags, aluminum foil, plastic wrap, etc.)
Pantry Items (Salt, spices, coffee, sugar, etc.)
Dish Soap/Pods
Laundry Detergent and Dryer Sheets
Trash Bags
Hand Soap
Toiletries, Shampoo, etc.
Beach Towels
Beach Chairs, Toys, and Umbrellas
♦ Refrigerator may take a while to cool items (up to 12+ hours) when filled at once. Please leave settings at medium cool level to avoid coils freezing up.
♦ Motorcycles, golf carts, and trailers are allowed at all beach houses and townhouses. Villa/Condo HOA policies vary, check prior to arrival.
♦ If service or maintenance is necessary during your stay, please email [email protected] Additionally, please report any damage or missing items.
♦ A locked closet means it’s for homeowner use only. Please do not tamper with or open.
CHECK-OUT
♦ CHECK-OUT TIME: 10:00 a.m. No late check-out. No exceptions. Please plan accordingly or consider adding an extra night to your stay (must be reserved no later than 2 days before arrival, email [email protected]).
♦ KEYS: For properties with keyless entry, use keypad to lock door upon exiting. For properties with a lockbox, return keys to lockbox using same 4-digit code as on arrival. For properties with office key pick-up, please leave keys on kitchen counter.
♦ PASSES: Leave all parking passes, pool passes/bands, entry cards, garage openers etc. on kitchen counter upon departure.
♦ LINENS: Collect all linens and towels and leave in entryway for cleaning service.
♦ Close and lock all windows and doors.
♦ Turn off all TVs, ceiling fans, and electronics.
♦ Bag and remove all food and garbage.
♦ Wash and put away all dishes.
♦ In summer, set thermostat to 75 degrees. In winter, set to 65 degrees.
